Global Trekkers

Customer Complaint Registration

Resolve with Ease: Customer Care Hub for Complaint Registration

By registering a complaint, you agree to abide by the terms and conditions of the warranty. The company reserves the right to reject any claim that does not comply with the warranty terms. We aim to resolve your complaint promptly and efficiently.
Once you have filled out the required information, click the submit button to register your complaint. Our customer service team will contact you shortly regarding further steps.

Note:-

  1. Kindly Visit our Warranty term and condition
  2. The warranty period starts from the date of purchase as indicated on the invoice.
  3. Warranty covers manufacturing defects only. Damage caused by misuse, accidents, or unauthorized repairs is not covered.
  4. The warranty is valid only if the product is used according to the manufacturer’s instructions.
  5. Proof of purchase (invoice) and warranty card must be presented when making a claim.
  6. Warranty claims must be registered within the specified warranty period.
  7. Any modifications or alterations to the product will void the warranty.
  8. Warranty is non-transferable and applies only to the original purchaser.
  9. Repair or replacement under warranty does not extend the original warranty period.
  10. The decision of the authorized service center regarding repair or replacement is final.
  11. Transportation costs for sending the product for repair are the responsibility of the customer unless otherwise stated.

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